Introduction

One of the important aspects of travel by air is concerned with making the journey of the passenger as much comfortable and safe. It is in this respect the Air hostess/Pursers play their role.

This is a very promising career option with the vision of a smart, efficient lady in mind. Many young girls opt for the career because of the exciting experience of flying, visiting different places, interacting with different kinds of people on board and for the very attractive pay package. Liberalisation of air policies have increased the private operation of air services and this has created immense job opportunities in this field. Even though this career gives exciting experience it is not as easy as it seems. This is a highly demanding job which requires a lot of patience and involves odd duty hours. To be more specific behind this career lies a strong conviction, commitment and hard work for learning the technical aspects of aircraft operation and skills to tackle difficult situation.

The air hostess is called the first person to welcome a passenger, her welcoming smile and greeting acknowledge every passenger. Inside the aircraft, she seems to be here, there and everywhere, greeting every passenger, guiding each to his or her seat, helping a passenger get settled, co-ordinating security personnel, giving directions as and when required and doing a myriad things. Basically, she’s on constant call all the time.